Help Center

Answers to common questions and platform usage guides

Getting Started

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Registration & Login

How to create an account and sign in via magic link
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Creating Your Avatar

Psychometric tests and AI avatar setup
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Matching

How compatible user matching works
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Simulations

Virtual introductions with AI avatars

Account & Settings

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Edit Profile

Photos, bio, interests, and visibility settings

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Privacy Settings

Manage data visibility and consent

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Notifications

How to configure email and push notifications

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Delete Account

How to delete your account and all data

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Billing & Subscriptions

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Pricing Plans

Compare plans and their features

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Tokens

What tokens are and how to use them

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Refunds

Refund and cancellation policy

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Security & Privacy

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Platform Security

Encryption, account protection, infrastructure

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Privacy Policy

What data we collect and how we use it

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Cookie Policy

Managing cookies and tracking

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Didn't find an answer?

Our support team is ready to help

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Support Email support@avatarmatch.app
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FAQ Frequently asked questions